Delta Premium to offer uncommon service on its debut in 2017
Newest cabin experience offers more
space, elevated service and thoughtful amenities on Delta’s longest flights.
The Delta
Premium is the latest cabin experience from Delta Air Lines which will make a debut
on selected international flights in late 2017.
Through additional space, elevated service and
distinguished amenities provided by partnerships with brands focused on design
and quality, Delta is bringing the ‘premium’ back to the premium economy
experience.
In 2014, Delta began introducing differentiated
experiences for customers through a well-defined range of options, allowing
customers to tailor travel to their specific needs. Delta One, First Class,
Delta Premium and Delta Comfort+ offer enhanced experiences, while Main Cabin
and Basic Economy service offer value options. All cabin experiences offer a
high level of service and Delta’s unmatched operational reliability.
Delta Premium will feature:
More space with up to 38 inches of pitch, up to 19
inches of width and up to seven inches of recline. Delta Premium seats will
also offer adjustable leg rests and head rests; Westin Heavenly® In-Flight Blanket with pillow and a
TUMI amenity kit featuring Malin+Goetz Travel Essentials, allowing customers to
settle in and arrive well-rested.
There's Pre-departure beverage service followed by fresh,
seasonal menu selections presented with Alessi serviceware designed exclusively
for Delta; A 13.3-inch, high resolution in-flight entertainment
screen that is among the largest in its class, allowing customers to stay
entertained with Delta Studio’s industry-leading library of complimentary
movies, shows and games, and noise-cancelling headphones.
There's also in-seat power ports for large and small devices and
convenient storage to keep them within reach; Sky Priority service, which includes faster
check-in, accelerated security, priority boarding and expedited baggage
service.
“Delta Premium is Delta’s latest example of paying
careful attention to what customers tell us they want and responding with
unique products designed to meet their individual needs,” said Tim Mapes,
Delta’s Senior Vice President and Chief Marketing Officer.
Delta Premium will be available beginning in fall
2017.
The cabin will be introduced on the airline’s Airbus
A350s entering service next year. Delta A350s will feature 48 Delta Premium
seats, as well as 32 Delta One suites and 226 Main Cabin seats. Delta Premium
will roll out on its Boeing 777 fleet beginning in 2018. Additional fleets may
be added.
Delta will also debut the Delta One suite, the
world’s first business class cabin to feature a sliding door at each suite, on
its A350s in 2017. Designed with an emphasis on exceptional customer comfort
and privacy, the Delta One suite offers each customer an individual space
accessed by a sliding door with thoughtfully designed personal stowage areas, a
widescreen in-flight entertainment system that is one of the largest among U.S.
carriers, and premium trim and finishes to create an unparalleled business
class experience with a comfortable, residential feel.
Delta has invested billions of dollars in its
on-board product and the customer experience with orders for hundreds of new
aircraft and a cabin modernization program that includes new seats, seatback
and streaming entertainment through Delta Studio, high capacity overhead bins,
new lavatories, ambient lighting, access to Wi-Fi on nearly all flights, and
other enhancements.
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